Archive for the ‘Corporate Travel’ Category

Friday, March 26th, 2010

2010!

Between record amounts of snow and the New Orleans Saints winning the Super Bowl it certainly has been an unusual year already! So, I am only encouraged that 2009 is far behind us.

For 2010, we are celebrating our 25th Anniversary and are excited about the launch of our Humanitarian Travel division. Feel free to take a look at www.HumanitarianTravel.net and see all of the good things we are doing. Lastly, we have expanded into Connecticut and are managing the corporate travel for a large regional travel management company in Waterbury.

So, we’ve been a little busy but what does travel in 2010 mean to you?

Here are some thoughts to consider:

We expect there will be greater TSA security at the airports
The overall cost of travel will increase slightly in 2010:
If the price of fuel remains at or near current levels, U.S. domestic airfares will increase less than 5%.
The price of hotel rooms around the country will not increase.
The price to rent a car will remain the same in 2010.
Airline fees will increase in 2010. Make sure to get status with as many carriers as possible to avoid getting “nickel and dimed”. Talk to us about this!
Corporate Travel Policies are expected to remain the same as last year.
Southwest will continue to market no fees for bags but will come up with other fees to remain competitive.

Paying closer attention to airline average ticket prices, we did a comparison (2009/2008) and we found Safe Harbors overall average ticket for domestic travel reduced by 11% while international airfares reduced by 13%.

As discussed in the above bullet points, we don’t expect this downward trend to continue but do expect a sharp increase of creative fees by the airlines.

Friday, September 18th, 2009

Southwest Airlines Joins the Fee Game

Southwest Airlines announced where you can choose to pay extra for early boarding (aka, getting a better seat). So, in their words you can “choose” to pay $10 extra for a one way flight just to have a better seat.

Ironically, Southwest has spent an enormous amount of marketing dollars taking on the legacy carriers claiming no extra fees for baggage. Well, call it a different fee; one for extra baggage or in this case better seats where basically we end up having Southwest playing the same game as other carriers they have been successfully competing against.

Yes, Southwest says it is a choice to pay the extra fee for a better seat but the last time I flew Southwest in a center seat I made a vow never to be late for a boarding pass and be penalized with a C pass also known as “Center Seat”.

What’s troubling about their new policy is the pure and simple fact that Southwest management has always demonstrated their ability to make money their own way based on decisions independent of the competition.

Apparently, Southwest has taken a whiff of the revenue being generated by the competing legacy carriers and now Southwest wants in. The traveling public (business and leisure) continue to be insulted with excessively punitive fees for baggage, drinks, food and now early boarding.

Here’s a message to the airlines – keep it simple and just increase the fare with all fees built into the airfare.

Survey: Would you pay $10 extra for early boarding?

Sunday, July 5th, 2009

Secure Flight – Again

Okay, due to changes to the government’s program, we have recognizably made the Secure Flight program a monthly feature of our newsletter. When followed completely, the Secure Flight program can make your travel experience seamless. This past week we had an opportunity to attend a conference call with the TSA that outlined the finer details of the program while answering many questions.

Secure Flight is designed to clear travelers behind the scene using the data required to allow for a boarding pass. Upon clearance, travelers can then proceed to their flight without additional screening. The program enhances the overall security of commercial air travel; providing fair, equitable, and consistent matching across all carriers.

As opposed to before, the TSA is now responsible for comparing the names of all travelers with those names on the watch list. To accomplish this task, they begin by receiving the names of everyone holding a confirmed reservation 72 hours prior to departure. These names are then compared to the watch lists and, after review; the travelers are cleared to access their boarding passes 24 hours prior to departure.

When booking air service, every traveler is required to provide their full name, date of birth, and gender. These details are provided to the air carriers as a part of the ticket and the air carriers submit the details to the TSA.

Currently the carriers and the travel reservation systems are working through their processes to ensure the passenger’s complete name appears on the ticket. This structure change may take some time; however, the TSA ensures that this will not affect anyone’s ability to clear security.

If a passenger’s name is similar to that of an individual’s name on the watch list, then the passenger can work with the TSA to obtain a “Redress Number”. This redress number can be used whenever the passenger makes a reservation for air travel, making clearance much less challenging. To obtain a Redress Number, please visit www.dhs.gov/trip

Next Deadline: August 15th. All traveler information is required to be in the profile and be provided to the carriers. This is an on-going process that is being implemented for the safety and well-being of all passengers.

Tuesday, June 23rd, 2009

CLEAR Ceases Operations

Enabling travelers to quickly proceed through airport security lines, CLEAR is no longer an option and has shut down services. Apparently, credit cards were still being processed just prior to close of operation and if you are a CLEAR customer, we suggest contacting your credit card company for further details.

What has been your experience with CLEAR?

Thursday, May 14th, 2009

Have you changed your policy?

As we make our way through such extraordinary economic times, we have noticed a few travel trends that may impact your bottom line. In a previous newsletter, our travel management tip focused on companies reviewing or revising travel policies to reflect the current environment. Well, survey said: 47% of the responses claimed their company made revisions. Interestingly, we typically see about 10% actually revise policies on a regular basis. We have noticed companies paying much closer attention to their unused tickets. Today, travelers are much more willing to re-use their tickets and go through the extra step while saving a lot of money for the company. Lastly, organizations involved with Humanitarian efforts are also much more willing to utilize “Humanitarian Fares” than everyday published fares. The reduction in cost can far out-weigh any potential restrictions on the ticket.

These times have forced all of us to scrutinize our expenses and travel is truly a controllable expense. Let us help your travel program with additional cost control strategies.

Thank you for your business.

Jay Ellenby
President/CEO

Thursday, May 14th, 2009

Passport and VISA Tips

Traveling internationally this year? There are new regulations and often changes, are you familiar with the requirements for the countries you plan to visit? VISA and Passport requirements are varied and all travelers need to be familiar with them; here are some helpful reminders as you are planning that next trip:

 Travel documents all need to match in Name and Date-of-Birth
 The passport must be valid for 6 months beyond your return date
 VISAS are required for many countries and the process varies by country
 VISA regulations and fees mirror those set by the US Government; how the US regulates other countries’ citizens coming to the US, the other countries reciprocate in regulations & fees
 A passport must have two blank adjoining pages for any VISA and they can not be the last two pages
 Apply for the correct type of VISA – Business vs. Visitor; if you have the incorrect type it can be very costly

Also, we recently learned that anyone visiting China beginning in September may find additional restrictions and VISA requirements. October represents the 60th anniversary of the current Chinese form of government. They may impose additional restrictions and require a new VISA for some who wish to visit this fall. If you currently hold a VISA to visit China and have plans to travel there later this year, as your travel date gets closer please check with the Chinese Consulate to determine the status of your VISA.

Thursday, May 14th, 2009

Safe Harbors Humanitarian Air Programs

In our continuing effort to provide travel programs suited to the needs of any Humanitarian efforts we here at Safe Harbors Travel Group have been working with various air carriers around the world to bring you better fare savings.

We have had Humanitarian air fare programs to South Africa and East Asia. Now with our newest partners we are able to offer large savings on economy class travel to:

 South America on TAM Brazilian Airlines to:
Brazil, Argentina, Chile, Uruguay, Paraquay
 Eastern Africa provided by Ethiopian Airlines
 The Middle East via Etihad Airways

These programs offer significant savings off of retail air fares. One key feature on our program to South America is the offer to obtain economy or business class fares.

Please contact any of our qualified consultants to learn more about your options

Thursday, May 14th, 2009

Hotel and Car Offers in the News

Recently Safe Harbors Travel Group added two new partners offering best in market pricing on your next hotel stay. These savings opportunities are exclusively available when working with a member of our team or self-booking through Cliqbook.

These special price options represent our on-going success in providing best pricing options around the world.

To keep you up to date on trends in the world of travel – we are seeing hotels continue to make pricing and amenities concessions as they try to keep their hotels full.

Similar trends are popping up when negotiating with Car Rental vendors. These companies, National, Hertz and AVIS are all open to true negotiations on program pricing.

Thursday, May 14th, 2009

Travel Management Tip #6 – Travel Policies

This month’s Travel Management Tip #6 is: Manage the Company’s Travel Policies – Embracing and communicating the goals of the program help to gain support from everyone in the organization.

Compliance in supporting the policy can lead to minimums of 15 to 20 percent savings in air fares and help to support any programs with suppliers you have negotiated. Support of the programs also improves the likelihood that the suppliers will renew next year.

Thursday, April 16th, 2009

Business Class for Less

With today’s current economy, we are often asked how companies can reduce travel costs while still being able to travel in business or first class – especially when travelling internationally. Well, here are a couple of ideas:

• Purchase Coach And Use Personal Miles For Business Class
When traveling internationally personal frequent flier points can be used for upgrading as opposed to purchasing retail business or first class tickets. This will be a tremendous savings to the company.
• Utilize Business Class Tickets From A Wholesaler
Travel Management Companies such as Safe Harbors have access to discounted or wholesale business class tickets. These tickets are typically restricted with very few opportunities to make changes but the savings can be as high as 50% per ticket.

Strategies such as these have always been around but there isn’t a better time than now to save money and arrive at your destination ready to conduct business.

I hope these tips help and as always, we thank you for your business!

Jay Ellenby
President/CEO